Shipping and Payment Info

All deliveries will be sent via the Royal Mail (including international) Tracked and therefore any lost parcel is subject to the Royal Mails Compensation policy for lost items:-

Postage refund, plus compensation on basis of the customer's actual loss. This compensation is subject to the maximum payable being the lower of the market value of the item and £20 (£50 for Royal Mail Signed For®).

For Supported Shipping zones please check to see if the royal mail international delivery service delivers to your country. Whilst it does deliver good to over 230 countries there may be some extenuating circumstances that may effect deliveries.

For Returns, exchanges, damages or lost packages please refer to our returns policy.

All orders will be processed Monday to Friday by 4pm. All deliveries should arrive within 14 days of being posted.

Payment options.

PayPal, Visa, Mastercard Revolute Pay and Bank transfer are all accepted.

All orders received will be sent directly from the manufacturer, however all  returns must be sent to the address below.

Contact information:

Email: Brian Redmore Bwr123@burncro.com

Address:

Brian Redmore

Burn Cro LTD

UNIT 82A JAMES CARTER ROAD

MILDENHALL

BURY ST. EDMUNDS

ENGLAND IP28 7DE

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